Only the English version of this document is legally binding.
Accessibility Statement
allyWay is committed to making its website and product usable by as many people as possible, including people with disabilities. This statement describes the current accessibility status of allyway.ai, how allyWay tests it, where allyWay still falls short, and how to reach allyWay.
Last reviewed:
At a glance
- Reference standard
- WCAG 2.1 Level AA / EN 301 549 V3.2.1
- Conformity status
- Partially conformant
- Assessment method
- Self-assessment (internal review)
- Scope
- allyway.ai including all public subpages
1. Scope of this statement
This statement applies to the website allyway.ai and all publicly accessible subpages operated by allyWay. Content hosted by third parties and embedded into our pages (for example the in-app help chat, embedded videos, or provider documentation allyWay links to) is outside allyWay's direct technical control; allyWay lists these separately under known limitations.
2. Conformity status
This website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not yet fully meet the accessibility standard. allyWay does not claim full conformance, and allyWay does not claim any external certification or audit result.
This statement is maintained by allyWay as the operator of this website. It is a self-declaration and not an independent verification, certification, or audit.
3. Measures allyWay has taken
- Semantic HTML structure with a single main landmark, one H1 per page and a consistent heading hierarchy.
- Full keyboard operability for navigation, mega menus, dialogs, accordions and forms, with visible focus indicators.
- Accessible names for icon-only controls and descriptive alternative text for informative images; decorative images are hidden from assistive technology.
- Text and interface colours are chosen to meet the WCAG AA contrast minimum of 4.5:1 for body text and 3:1 for large text and UI components.
- Responsive layouts that remain usable at 320 px width and at 200% zoom without loss of content or functionality.
- Respect for the operating-system setting "reduce motion": non-essential animations are reduced or disabled.
- Dialogs and menus built on accessible component primitives with correct roles, focus management and Escape handling.
- Accessibility checks are part of the allyWay release routine for new pages and components.
4. Known limitations
Despite allyWay's efforts, the following content is currently not fully accessible. allyWay states this transparently rather than claiming full conformance:
Animated product illustration on the homepage
The scroll-triggered dashboard animation is decorative. It is hidden from assistive technology and reduced when "reduce motion" is enabled, but the underlying dashboard content is conveyed by a static image with alternative text only.
Product screenshots
Screenshots of the allyWay dashboard carry a short alternative text. Detailed figures shown inside a screenshot are not reproduced in text form.
Third-party help chat
The embedded support chat widget is provided by an external service. Its accessibility is not under allyWay's technical control.
Third-party integration logos
Provider logos are supplied by the respective vendors. Where a logo is purely illustrative it is marked as decorative.
Documents and external links
Documents and websites of third parties that allyWay links to may not meet WCAG 2.1 AA.
allyWay is working to remove these limitations. Where an alternative is needed in the meantime, contact allyWay and allyWay will provide the information in an accessible format.
5. Preparation of this statement
This statement was prepared on 31 July 2026 and is based on an internal self-assessment carried out by the allyWay product team. The review combined automated testing with manual keyboard-only and screen-reader checks against the success criteria of WCAG 2.1 Level AA. The statement is reviewed at least once a year and whenever substantial changes are made to the website.
6. Feedback and contact
If you encounter a barrier on this website, or if you need content that is currently not accessible in an alternative format, please tell allyWay. Describe the page, what you tried to do and the assistive technology you use - that helps the team reproduce and fix the issue.
- Email:
- accessibility@allyway.ai
- Response time:
- allyWay confirms receipt within 5 working days and aim to provide a solution or an accessible alternative within one month.
7. Enforcement procedure
If you are not satisfied with allyWay's response, you can contact the competent market surveillance or enforcement authority in your country of residence. In Germany, the market surveillance authority for the accessibility of products and services (Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen, MLBF) is responsible for services covered by the Barrierefreiheitsstärkungsgesetz (BFSG). Within the European Union, each Member State designates its own authority under the European Accessibility Act (Directive (EU) 2019/882).
Contacting allyWay first is not a precondition, but it is usually the fastest way to resolve an issue.
Legal basis
This statement follows the structure required by the European Accessibility Act (Directive (EU) 2019/882) and its national implementations, including the German Barrierefreiheitsstärkungsgesetz (BFSG) and BFSGV, and references the harmonised standard EN 301 549 V3.2.1, which incorporates WCAG 2.1 Level AA.